NRS NORLING RETREAT DARJEELING TERMS & CONDITIONS

Our Check-in 1 pm onwards & our Check-out time is 11 am sharp.  

 Early check-in and checkout are subject to availability and on a charge basis.   

RESERVATION & CANCELLATION  

No query is to be treated as confirmed till the advance is procured.      
50 % of the Invoice amount is to be paid for a guaranteed booking and the rest amount is to be settled before checkout     

Cancellation made 10 days before –                No Refund     
Cancellation made 11 to 20 days before –    25% Refund     
Cancellation made 20 to 30 days before –    50% Refund     
Cancellation made prior to 30 days –              100% Refund   

N B:     

    • Unmarried couples not entertained without valid identity proof.
    • Local id not allowed
    • As per the Government directives, it is Mandatory for every individual (Foreign Nationals, NRI, and Indian Nationals) to show their Photo ID proof at the time of Check-In which can be in the form of a passport and Visa Copy, Driving License, PAN Card, Voter ID Card, failing which the hotel reserves the right of refusal.  
    • No provision for maids & drivers.   
    • No night stay provision for Dancers, decorators, musicians, etc. 
    • Pets are not allowed.  
    • Hotel Management will not be responsible for any kind of missing of valuables of Guests. Please, deposit your valuables with Reception  
    • In case of mishandling, breakage, and spoilage of any kind of property, will be charged to Guests.  
    • No outsiders or Guests should directly come to Rooms without the permission of Management.  
    • The above-offered Lucrative Rates are only valid for the mentioned program.  
    • Hope all the above is in order and expected. Assure you to serve the best of hospitality and to make the program a grand success. 
    • For any further clarification kindly get in touch with the HOTEL.
    • Parking facility available on site but parking at owners’ risk, hotel management is not responsible for any damage or any unwanted incident.